Fulton County Government is one of 5 organizations around the country to receive a very prestigious honor from the National Customer Service Association (NCSA). The county is being recognized as the 2024 NCSA All Star Service Organization of the Year.
Fulton County Government is committed to customer service excellence. One of the county’s top priorities is to provide consistent, courteous, and excellent customer service to all residents, visitors, and employees. Recognition from the National Customer Service Association is a testament to the county’s dedication to integrate quality customer service practices.
“I cannot express how proud I am to have Fulton County and our Customer Service Department be recognized on this level,” said Fulton County Manager Dick Anderson. “Each and every day, the customer service team not only works to go above and beyond to deliver superior service, but they also inspire everyone who works in Fulton County to do the same.”
“Fulton County Government is thrilled to be among the NCSA’s 2024 All-Star Award recipients.,” said Director of Customer Experience and Solutions, Brigitte Bailey. “To be recognized as the Organization of the Year is such a huge honor for us and for every employee who gives of themselves unselfishly every day. We couldn’t be happier to celebrate this amazing achievement with our employees and I’m confident we’ll be celebrating all year long.”
The Fulton County Customer Service Division provides information on county programs, investigates, and assists with complaint resolution, and serves as the County’s primary information source for services. The division also assists customers who need information in a language other than English, offers communication services for the hearing impaired, and provides notary services. Additionally, the team also offers a self-serve center with computers and internet access for residents to conduct official county business.
For more Fulton County news, sign up for the weekly e-newsletter #OneFulton athttps://goo.gl/Nb1L84. You can also visit Fulton County’s website at www.fultoncountyga.govor connect with Fulton County government on Twitter at @FultonInfo or Facebook at @fultoninfo.