BankSouth Mortgage, one of the nation’s leading home loan originators, is proud to announce that four of its loan officers have been recognized among the top 1% performers in Customer Satisfaction by Experience.com, a leading provider of Customer Experience Management Software.
The recipients of this prestigious accolade are Jessica Jakulski Bernstein, Kristy Ragsdale, Shannon Bradshaw, and DC Aiken. These loan officers have shown exceptional dedication to their customers, ensuring their needs are met at every step of the home-buying process and maintaining high service standards.
The annual ranking, as determined by Experience.com, is a recognized benchmark of excellence in the mortgage industry. This list is created from millions of customer reviews, survey completion rates, and Five-star ratings. This year, our loan officers have emerged as top performers from a competitive pool of nearly 50,000 professionals.
“Our team has always been dedicated to delivering the best possible service to our customers, but it is incredibly fulfilling to see their hard work recognized by Experience.com,” said Kim Nelson, CEO of BankSouth Mortgage. “We consider ourselves fortunate to have some of the best in the industry on our lending team, and we are extremely proud of Jessica, Kristy, Shannon, and DC for their extraordinary dedication to our clients. Their recognition as Top 1% performers is a testament to their hard work, professionalism, and unwavering commitment to customer satisfaction.”
BankSouth Mortgage is known for its commitment to excellence and innovation in the mortgage industry. This recognition underscores the company’s success using advanced technology and customer feedback to enhance its services and deliver a first-class customer experience.